William Hill has become a player’s brand name in Briton, with offices in nearly every suburb of the UK. Most of the time the lads would just pop into William Hill for a quick bet before heading down to their local pub, that is how convenient it is! Since introducing their online gambling site with mobile app, we wonder if they are still the king of the hill. So, I decided to take an in depth review of the online casino section.
I was happy to learn that they give a generous 100% first deposit bonus of up to £150 for newly signed-up members. The rewards are higher at £300 if I am a high roller.
Their bonuses are not that big compared to the offerings of other online casinos and for this reason I am giving William Hill a Sign-Up Bonus score of 7/10.
Cash Out Time: 1 Business Day, Unbelievable!
Cashing out was easy and convenient and the process only took 1 day with a few more days for the funds to show in my account. All I did was accessed the cashier and entered the amount I wanted to withdraw.
With this kind of speed and convenience I am giving this casino a perfect Cash Out Time score of 10/10.
Software: Exceptional Performance and Speed!
Powering this casino is Playtech, one of the leading software companies in the gaming industry. And it’s no wonder because all of their games that I played deliver outstanding performance without any lags or delays.
This kind of technology merits a Software score of 9/10.
Design & Layout: No Introduction Necessary
The design and layout of this casino is very streamlined and has cool blue aesthetics. Browsing through the lobby is like taking a walk in the park, effortless with no introduction necessary, because it’s easily comprehensible.
For such creativity I am giving them a Design & Layout score of 4/5.
Game Quality & Variety: Around 300 Games to Choose From!
I was impressed to see a fine selection of table games, card games, slots, video poker, casual games, jackpot games, scratch cards and even live casino games. One of my favourites is their Marvel themed slots.
Their games are indeed fun which is why I am grading William Hill with a Game Quality & Variety score of 10/10.
Customer Service: Top Notch Support Quality
It’s easy to reach the customer service department because I have the option to contact them via phone, email or live chat or I can even take a brisk walk to one of their offices. Whatever method I chose, the support quality was superb thanks to their well-trained and friendly agents.
All my questions were answered in full detail and for this I am giving them a Customer Service score of 14/15.
Reputation: A Recognized Brand in the UK
I have always known the William Hill brand and in fact it is one of the most recognisable names both in the gaming and betting industry and this makes them highly reputable in many countries especially in the UK. Their active license from the UK Gambling Commission gives me an assurance that they are safe and can be trusted.
Their credibility is no doubt good which is why I am giving this casino a Reputation score of 17/20.
User Experience: Players Sing Their Praises!
I browsed through several user comments and checked the ones that seemed to be the most authentic in an attempt to find out the real deal with this casino. Based on my research I was able to determine that the majority of players are satisfied with William Hill. It is of no surprise that William Hill is the choice of many gambling enthusiasts. Most of the comments sing their praises for their high quality games and brand reliability.
After evaluating these feedbacks from different players, I have decided to give this online gambling site a User Experience score of 16/20.
William Hill Casino has definitely cemented its brand as a prime online casino and this is because of their superb features. With their generous set of bonuses, prompt payouts, wide selection of game titles, excellent customer service and a stellar reputation, there’s no question why they are recommended many online casino players.
Overall, William Hill got brilliant grades on every category in this review with a total score of 90/100!
Best promotion I have found: 150% up to £200 Download Bonus
William Hill offers an exclusive first deposit bonus when you download and install their casino software on your PC. Just register for a real money account to be eligible for this 150% bonus that could go for as high as £200!