Karamba is a leading NeoGames, NetEnt and Cryptologic casino with an exceptional range of exciting games and their fresh motif has brought new life into the online gaming industry. They also have a no-download casino and app for mobile devices which is great news for those of us who like to play on the go. Players in the U.K. are raving about them so I decided to test them out to find out for myself if they were really as good as everyone says!
Sign-Up Bonus: A Festive Welcome Package!
My initial sign-up with this casino was already rewarding as I was able to get an instant 100% bonus of up to €200 when I made my first deposit. What’s more, they even added 20 free spins on the first day with an additional free spins on the second and third days if I make another set of deposits!
With these bonuses, I have more chances to play and win the jackpot which is why I am giving Karamba a Sign-Up Bonus score of 8/10.
Cash Out Time: Refunds without Any Delays
I just entered the amount that I wanted to withdraw on the cashier and selected the banking method to start the transaction. It only took 2 business days to process my withdrawal request with this casino and the great thing is that there weren’t any delays whenever I cashed out my money.
Since there were no delays and they were able to fulfil their promise, I am giving them a Cashout Time score of 9/10.
Software: This is a No-Frills, No-Download Casino!
Powering this casino are NeoGames, NetEnt and Cryptologic which are known online gaming software developers. And since it’s a no download casino, they never required me to install any software on my PC. All I need to do is just need open my web browser and access the casino from there.
I was really impressed on how fast and convenient it is to access the gaming site and for that I am giving them a Software score of 9/10.
Design & Layout: More Fun and Festive!
I definitely liked the way they designed their interface. It’s more celebratory and livelier compared to the lobbies of other online casinos. Their funny mascot made it energetic and it’s perfect for this kind of gaming environment.
For such creativity I am giving them a Design & Layout score of 5/5.
Game Quality & Variety: Slots, Scratch Cards and More!
The variety of games that this casino offers is just awesome and most of the game titles that they offer are unique. They have a huge selection video slots, classic slots, roulette, blackjack, keno and even online scratch cards. Among my top picks are Fruity Friends, Egyptian Magic and Starburst.
Most of these games come in high quality audio and visual effects and for that I am granting this casino with a Game Quality & Variety score of 8/10.
Customer Service: They Really CARE!
The support team even has a slogan: CARE which stands for Customers Are Really Everything. And they sure do. Every time I contacted them via phone, email or live chat, I always got a different kind of treatment that I never experience in any other internet casino. Now that’s customer service! They are available from 8am to 1am CET. 7 days a week.
This is the quality of support that I am looking for in an internet gambling site so I am grading them with a Customer Service score of 14/15.
Reputation: A Decade in the Gaming Business
Karamba has been in the business since 2005 with an active licensed from the UK Gambling Commission (License number: 000-039483-R-319409-001). These facts give me an assurance that I am playing with an established online casino and that I don’t need to worry about the security of my funds since they are monitored by a stringent gaming regulator.
There’s no question their integrity is deep-rooted which is why I am giving this internet gambling site a Reputation score of 19/20.
User Experience: So Far, Everybody’s Happy!
My curiosity has also driven me to see if other players are satisfied with the services of this internet casino so I made an extensive online research to find out the personal experiences of other gambling enthusiasts. Overall, the feedbacks about Karamba were mostly on the positive side and the majority of the comments pertain to the variety of slots and other exciting games that this casino offers.
After taking all of these feedbacks from into consideration, I have decided to give this casino a User Experience score of 19/20.
Karamba stands out from the rest with its festive gaming environment that can easily bring out the wild side of any player. The full-featured games are highly entertaining and thanks to their generous bonuses, there are plenty of chances to play and with a bit of luck, it’s even possible to land a sizeable prize.
Overall, Karamba got highly satisfactory numbers in this review with a total score of 91/100!
Best promotion we have found: 100% Welcome Bonus + 100 Spins
Karamba will give you an instant 100% welcome bonus of up to €200 plus up to 100 free spins when you make your first deposit.