I am sure you folks have heard about Casino.com. They have been operating in the UK since 2007 by the Mansion Group, a leading online gaming company that has been in the business for more than 10 years. Its internet address is no doubt one of the easiest to remember which gives them the edge over other online gambling sites, but is this their only advantage? Here’s my in-depth review to see if it’s really worth accessing this online casino.
Sign-Up Bonus: Match Up Bonuses and More for a Total of £3,200!
What I liked about this casino is that they offer an amazing 100% bonus of up to £400. Other than that, they also have 7 additional super reload bonuses than totals to £3,200!
These bonuses certainly add more money into the bankroll and for that I am giving Casino.com a Sign-Up Bonus score of 10/10.
Cash Out Time: Safe and Guaranteed Refunds
Getting back my money was plain easy. I just clicked on the Cashier button on the upper part of the lobby, placed the amount that I want to cash out and voila, the request is up for processing which only takes around 2 business days to finish if it is done via Neteller, Skrill or Webmoney. Certain payment methods though have extended processing periods with a maximum waiting time of 21 days.
I was able to get my money back just as they promised and for that I am giving them a Cash Out Time score of 7/10.
Software: Download and No Download Version Available
This casino harnesses the power of Playtech’s state-of-the-art software and can be accessed using a download version and an instant play version. The latter gives me the opportunity to play regardless if I’m using a PC or a Mac since it can be accessed directly from a web broker.
For such convenience and technology I am giving them a Software score of 10/10.
Design & Layout: A Feast for the Eyes!
I was really impressed with the design and layout of this casino. It’s very classy and everywhere is just full of stylishness. Going through the menus was an experience itself thanks to the fantastic animations and transition effects that they have added to the interface.
It was a fun experience navigating the user interface and for that they get a Design & Layout score of 5/5.
Game Quality & Variety: A Diversity of Around 200 Game Titles
There are just too many games to choose from at this casino. They have different types of blackjack, craps, roulette, slots, video poker, scratch cards, table games and even live casino games where I can see a real dealer on my screen.
I definitely enjoyed their game selection which is why I giving this casino a Game Quality & Variety score of 9/10.
Customer Service: Impressive and Instant Support
I never really look at the time whenever I try to contact the customer service department because they are available 24/7. I can give them a phone call, send an electronic message via email or just have an instant online conversation via live chat. The quality of support that they deliver is always impressive and immediate.
For such speed and service quality I am giving them a Customer Service score of 14/15.
Reputation: Licensed by Globally Recognized e-Gaming Authorities
When it comes to credibility Casino.com is unquestionable because it is licensed and regulated by the Gibraltar Gambling Commissioner and the United Kingdom Gambling Commission. This gives me peace of mind because I know that they are monitored by e-gaming authorities that have strict standards.
With an untarnished name, I am giving Casino.com a Reputation score of 20/20.
User Experience: A Lot of Happy and Satisfied Players
I made an extensive research to see if their players are indeed happy with their services. Overall, the result was very positive with the majority of the real comments favouring this online casino. Notably, the remarks were mostly about the huge bonuses and the great selection of games that this casino offers.
Basing on these feedbacks that I got, I am giving this casino a User Experience score of 19/20.
Casino.com’s slogan is that they are “the only place to play” and I certainly agree with that. The secured gaming platform has the perfect mix of several features that I am looking for in an online casino – the huge bonuses, the sizeable jackpots, the diverse selection of games and a whole lot more! Undoubtedly, they have the complete package for any online gambling enthusiast.
Overall, Casino.com scored high in most of the categories with a grand total score of 94/100!
Best promotion I have found: Welcome Bonus of up to $/£3,200
Casino.com offers a fantastic 100% first deposit bonus of up to $/£400 and that’s just the beginning. They will give you 7 super reload bonuses of up to $/£400 which totals to $/£3,200!